Accounting Success Manager, Client Accounting Services

**Overview:** - Accounting Success Manager role in Client Accounting Services for FloQast. - Ensures successful onboarding of clients to FloQast SaaS Accounting solution. - Focuses on customer satisfaction and engagement for long-term success. - Remote position based in Los Angeles, CA. **Key Responsibilities:** - Lead client launch calls and overview of FloQast implementation. - Review and consult on close documentation, and organize client close checklists. - Manage client progress and status updates. - Track client adoption and optimize FloQast accounts. - Provide customer service, product training, and Quarterly Business Reviews. - Collaborate with Account Managers on renewals, growth opportunities, and churn mitigation. - Manage customer training, education, and project management. - Forecast and track key account metrics using KPIs. - Develop strategic customer relationships and engage in marketing initiatives. - Travel up to 30% as required. **Requirements/Skills/Qualifications:** - BA/BS degree in Business Administration, Accounting, Finance, or related fields. - 4+ years of private or public accounting experience. - Thorough knowledge of accounting principles and procedures. - Ability to manage multiple projects and interact with client teams. - Excellent listening, presentation, and communication skills. - Attention to detail and organizational skills. - Experience with FloQast or similar software preferred. - CPA or related professional accounting certification is a nice-to-have. **Compensation & Benefits:** - Base pay range: $70,000 - $100,000. - Up to an annual 20% bonus, paid quarterly. - Competitive benefits package including medical, dental, vision, family forming benefits, life & disability insurance, unlimited vacation, and employee stock program. - FloQast is recognized as a Best Place to Work with numerous awards. - Professional growth opportunities, community involvement, and work-life balance support. - Employee choice policy for remote work and hybrid schedules. **About FloQast:** - FloQast is a leader in accounting workflow automation. - The company is committed to values such as authenticity, integrity, empowerment, collaboration, and customer obsession. - FloQast is regularly recognized as a Best Place to Work. - The company offers a comprehensive benefits package and supports employee well-being. - FloQast is committed to fair and unbiased recruitment procedures.