Accounting Success Manager, West Coast

**Overview:** - Accounting Success Manager role at FloQast, a customer success team. - Collaborative relationship building with clients. - Driving customer success through FloQast solutions and strategic guidance. - Achieving improvements in customer's close and accounting operations. - Managing customer training, education, and project management. - Forecasting and tracking key account metrics. - Developing strategic customer relationships for FloQast referenceable champions. **Key Responsibilities:** - Establish strong client relationships and understand their business needs. - Leverage FloQast solutions for customer success. - Conduct business reviews to align solutions with evolving business needs. - Collaborate with Account Managers on forecasting and mitigating churn. - Manage customer training and education. - Develop strategic customer relationships and secure testimonials. - Collect, analyze, and interpret metrics and data. - Handle multiple projects, meet deadlines, and maintain attention to detail. - Negotiate win-win solutions for customer escalations. **Requirements/Skills/Qualifications:** - BA/BS degree in Business Administration, Accounting, Finance. - 4+ years of industry accounting experience. - Exceptional verbal and written communication skills. - Proven success in managing multiple projects. - Strong analytical thinking and problem-solving abilities. - Self-starter and thrives in a fast-paced team environment. - Professional Certification: CPA or related accounting certification. - Prior experience with FloQast or similar software. - Familiarity with Salesforce, Gainsight, Slack, and G-Suite. **Compensation & Benefits:** - Base pay range: $70,000 - $100,000. - Up to an annual 20% bonus, paid quarterly. - Competitive and elaborate benefits package including medical, dental, vision, family forming benefits, life & disability insurance, unlimited vacation, and participation in the Employee Stock Program. - FloQast is rated as a Best Place to Work by Inc. Magazine and LA Business Journal. - Professional growth opportunities and community involvement. - Work-life balance with unlimited PTO and Mental Health Days. - Employee Choice Policy for work location flexibility. (Note: The compensation and benefits section includes the base pay range and bonus structure, as well as a summary of the benefits package and company recognition. Specific details about the benefits package are not provided in the summary.)