Sr Project Manager

**Overview:** - Sr Project Manager role within Granicus' customer engagement arm, part of the Implementation Services (IS) team. - Focuses on transforming the public records experience for government agencies. - Drives meaningful change for communities globally through digital solutions. **Key Responsibilities:** - Develop and oversee project plans from initiation to completion. - Conduct discovery and requirements gathering, ensuring client training for system utilization. - Identify and mitigate implementation risks early in the process. - Serve as a consultant to improve online processes and collaborate with Implementation Consultants. - Create test plans and facilitate user acceptance testing for custom-built services. - Foster relationships with internal partners and stay updated on process and IT advancements. - Prioritize initiatives based on business needs and requirements. - Manage security and privacy requirements for information assets and data privacy. **Requirements/Skills/Qualifications:** - 3-5 years of directly related Project Management experience in software/tech, with a focus on consulting, customer onboarding, and/or training. - Understanding of process improvement and CRM. - Ability to communicate strategy, deliverable status, and results effectively. - Flexibility between technical and business perspectives. - Experience leading junior project managers and managing large, cross-product implementations. - Proven track record in developing and maintaining customer relationships. - Security and privacy awareness, including compliance with Granicus' information security program. **Compensation & Benefits:** - Not specified in the provided text. **Culture & Impact:** - Remote-first, globally distributed workforce. - Transparent, inclusive, and safe work environment. - Employee Resource Groups, Microsoft Teams communities, and special guest sessions. - Commitment to equal employment opportunities and diversity. - Impact through digital solutions that improve government services and community well-being. **Note:** The compensation details and specific hiring process information are omitted as per the instructions.