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IAM/IGA Technical Account Manager - West Coast

January, 23

  • usaAtlanta
  • usaFull-Time
  • usaProfessional Services
  • usaRemote
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Overview: - Saviynt is an identity authority platform for enterprise identity governance and management. - TAMs provide technical resolution and account management for high-level service packages. - TAMs are responsible for customer success, product demonstrations, and service implementation. Key Responsibilities: - Communicate with customers and internal teams about products and implementation schedules. - Review technical requirements and customer interactions. - Assist in pre-sales activities, analyzing business and technical requirements. - Demonstrate products, explain solutions, and provide thought leadership in architecture and design. - Produce service implementation estimates, scoping documents, and contracts. - Oversee professional services delivery, manage customer relationships, and analyze support requirements. - Communicate Saviynt vision, manage upsell/cross-sell opportunities, and drive expansion. Requirements/Skills/Qualifications: - Minimum 8 years of experience in Identity Governance and Administration or Identity and Access Management. - Leadership in delivery projects with a successful track record. - Experience with enterprise software companies, systems integrators, and client interfacing. - Proficiency in web technologies (XML, SPML/SOAP), databases (Oracle, Sybase, MSSQL, MySQL), and directories (LDAP, AD). - Familiarity with programming languages (Java, .NET, C++), identity management systems (Sun, Oracle, IBM, Novell), and security software. Compensation & Benefits: - The job description does not provide specific details on compensation and benefits.
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