INT VIP Account Manager

Overview: - Role: VIP Account Manager at Sporty - Responsible for building and maintaining strong relationships with high-value clients - Ensure client satisfaction and experience - Collaborate with internal teams Key Responsibilities: - Provide personalized services to VIP clients - Resolve inquiries, requests, or issues - Foster customer loyalty and retention - Monitor VIP player activity and engagement - Analyze data and internal reporting - Ensure data security - Stay updated with industry information and regulations - Work closely with internal departments Requirements/Skills/Qualifications: - Previous experience as an Account Manager in the iGaming industry - Excellent communication and presentation skills - Outstanding problem-solving skills with a proactive approach - Ability to work under pressure, in a team environment, and multitask - Strong drive to achieve and exceed targets - Willingness to work weekends - Fluency in English Compensation & Benefits: - Quarterly performance bonuses - Flexible working hours - Top-of-the-line equipment - Referral bonuses - 28 days paid annual leave - Benefits of a global, multicultural organization - Stability and security of a globally established business Mission & Operating Principles: - Create value for users - Act in the long-term interests of Sporty - Focus on product improvements & innovation - Be responsible - Preserve integrity & honesty - Respect confidentiality & privacy - Ensure stability, security & scalability - Work hard with passion & pride Working Environment: - High performance with trust in employees - Flexible hours with an emphasis on results - Combines the security of a global business with the agility of a startup - Supportive and caring for Team Members - Decision-making based on building the best platform in its kind