Seeking a Senior CSM with 7+ years of tech/SaaS experience, excellent communication, and proactive problem-solving skills. Manage diverse customer portfolios, drive business growth, and collaborate with global teams. Ideal candidates work remotely, preferably in Austin, TX. Benefits include health insurance, 401K, and a people-centric culture. Apply now.
Austin, Texas
Full-time
API
Remote
Lead Customer Success, Americas team at a fast-paced startup, reporting to CCO. Responsibilities include managing day-to-day operations, interfacing with customers and internal teams, driving customer value, and innovating in customer experience. Requires 10+ years of customer-facing experience, technical insight, and proven track record in fast-growing organizations. Competitive base pay in the US, with additional benefits. Kong, a leading cloud API platform, seeks to shape customer engagement for the next 20 years. Apply for this dynamic role.
United States
Full-time
PS Leadership
Remote
Sr Customer Onboarding Specialist at 1Password, UK, remote. Requires 4+ years of onboarding experience, excellent written/spoken English/German, and effective communication skills. Must manage large customer implementations, support software utilization, and collaborate with internal teams. Familiar with SCIM, AD, CLI, SSO, SaaS. Adaptable, independent, and proactive in reporting customer feedback. Bonus for 1Password experience. Offers health benefits, company equity, training, and flexible remote work. Equal opportunity employer. Background check may include various checks. AI accommodation request available.
Remote (UK)
Full Time Remote
Customer Success
Remote
Seeking a Lead Workforce Planning Analyst for Spotify’s CS team, responsible for financial modeling, invoice management, and reporting. Requires 5+ years of finance/accounting experience, proficiency in spreadsheets, and strong communication skills. Benefits include competitive salary, health insurance, parental leave, and 401(k). Apply within the Eastern Time Zone.
United States of America (Home Mix)
Permanent
Customer Service
Remote
Seeking a passionate, customer-focused Customer Success Manager to drive revenue growth and customer satisfaction through Wing's platform. Key responsibilities include customer onboarding, goal planning, relationship management, and issue resolution. Ideal candidate has a Bachelor's degree, at least 1 year of client/project management experience, proficiency in various communication tools, and strong interpersonal skills. Benefits include remote work, performance bonuses, networking opportunities, and potential for rapid promotion. Salary: ₱35,000 - ₱38,000/month. Fixed shift, Monday to Friday (US Time). Apply now.
Manila, Philippines
Full Time
Corporate
Remote
Seeking dedicated Customer Service Representatives for a remote role with a leading music streaming service. Responsibilities include handling inbound messages in Turkish and English, troubleshooting, and enhancing user experience. Qualifications: passion for music, strong communication, problem-solving skills, proficiency in Turkish and English. Required: Windows 10+ computer, stable internet, 8 GB RAM, dual monitors. Must complete language assessments. Orientation: 40 hours/week, production: 9 AM - 10 PM daily. Project commitments: 25 hours/week, 180 days. Apply for a role with ModSquad, a global digital engagement provider.
Turkey / Remote - Turkey
Contractor
New Mods
Remote
Senior Customer Support Specialists at HighLevel, Dallas, Texas, provide advanced support for technical product issues, manage escalated tickets, and collaborate with CSRs. Requirements: BA/BS in Computer Science, 2-3 years of technical support experience, strong communication, and problem-solving skills. HighLevel values diversity and offers reasonable accommodations. Apply now.
United States
EE Full-Time
Support
Remote
Customer Success Manager at Saviynt, responsible for customer loyalty, adoption of services, incident management, and driving business value. Requires IAM/cybersecurity expertise, fluency in English/French, proactive mindset, and experience in SaaS customer success. Must reside in France. Key duties include managing multi-year projects, categorizing customers, monitoring KPIs, leading advisory boards, planning education, managing renewals, and assisting with delivery projects. Training in security and privacy policies is mandatory.
London
Full-Time
Customer Success
Remote
Seeking a Customer Success Manager for Asia, blending CX and Sales expertise to enhance VAR/Channel Partner relationships, drive adoption, and maximize revenue. Key roles include: developing partnerships, communicating product updates, offering solutions, tracking usage data, and ensuring timely renewals. Requirements: 4+ years SaaS/EdTech experience, empathy, executive presence, multilingual skills, and flexibility. Apply now.
Singapore / Seoul
Full-time
Customer Success
Remote
Customer Success Operations Specialist at FloQast, focusing on post-sale operations, system issue resolution, Gainsight configuration, and cross-functional collaboration. Requires Gainsight experience, CRM knowledge, problem-solving, data analysis, and communication skills. Offers competitive compensation, benefits, and a commitment to work-life balance and professional growth. No visa sponsorship. Entry-level to early-career, remote work available.
United States
Full-time
Customer Education
Remote
Join Coupa as a Customer Value Director to drive profitability through AI-powered spend management. Requirements: Procurement/Accounts Payable experience, SaaS knowledge, customer management, strong communication, and analytical skills. Celebrates diversity, offers global impact, and values transparency. Apply for a role that shapes customer success and business growth.
Netherlands
Mid-Senior Level
Customer Value
Remote
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