AI Specialist – Operations & Marketing

Overview: - AI Specialist role focused on operations and marketing within a firm offering tax and financial services. - Aims to integrate AI solutions to optimize business processes and enhance marketing strategies. - Remote opportunity with a US-based company. Key Responsibilities: - Design and deploy AI-driven tools for operational automation (document processing, appointment scheduling, client onboarding). - Integrate AI chatbots and virtual assistants for improved client support. - Analyze tax-related data using AI for trend identification and actionable insights. - Implement machine learning models for predictive client solutions. - Develop AI tools for targeted digital marketing campaigns and SEO optimization. - Oversee AI-driven CRM solutions for client segmentation and retention. - Collaborate with teams to customize AI software integration and train staff on new tools. - Stay updated on AI technologies and provide recommendations for improvements. Requirements/Skills/Qualifications: - Bachelor’s degree in Computer Science, Data Science, Marketing Analytics, or related field (Master’s degree preferred). - 3+ years of experience with AI tools, automation software, or data-driven marketing platforms. - Proven expertise in AI applications for marketing automation, workflow optimization, and data analysis. - Proficiency in AI/ML tools (TensorFlow, ChatGPT integrations, HubSpot AI). - Strong understanding of digital marketing platforms (Google Analytics, SEM, email automation tools). - Experience in CRM management and AI-powered tools for client relationships. - Excellent analytical, problem-solving, and communication skills. - Preferred skills: Experience with tax or professional service firms, NLP models, predictive analytics, project management. Compensation & Benefits: - Competitive salary. - Full-time, long-term position. - Work from home arrangement. - Monday through Friday, 8 am to 5 pm (+/- 1 hour accepted) - PST. - Additional perks (specific perks not detailed in the description). - Independent contractor agreement with TLNT required. (Note: Specific compensation figures and detailed perks were not provided in the job description and thus are not included in the summary.)