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ServiceNow Developer

February, 11

  • usaGurugram, Haryana
  • usaFull Time
  • usaMS Strategy and Governance
  • usaRemote
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Overview: - AHEAD seeks a ServiceNow Developer for their Managed Services business. - Role involves maintaining and building solutions, integrating with internal and customer tools, and supporting AHEAD, MS initiatives. - Responsibilities include resolving technical issues, mentoring team members, and managing incidents and documentation. Key Responsibilities: - Build, deploy, and maintain ServiceNow solutions. - Integrate with AHEAD, MS tools, and customer instances. - Collaborate with Managed Solutions Architect on initiatives. - Participate in sales calls and provide estimates for AHEAD, MS opportunities. - Resolve technical issues for AHEAD, MS customers. - Assist and mentor team members. - Operate within a Cloud Infrastructure. - Manage incidents, requests, changes, and communication. - Create and maintain KB documentation. - Communicate progress and recommendations to customers. Requirements/Skills/Qualifications: - Degree in IT, Computer Science, or comparable experience. - ServiceNow Certified System Administrator and Application Developer (current release). - ServiceNow scoped application development experience (current release). - ITIL certification (preferred). - Domain separation experience (preferred). - Strong communication skills. - Experience in top-level customer service. - Passion for technology and adaptability. Compensation & Benefits: - On-Target Earnings (OTE) range with base salary and target bonus. - USA Employment Benefits include medical, dental, vision insurance, 401(k), paid holidays, time off, parental and caregiver leave, and more. - Additional details available on AHEAD benefits page.
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