Staff Technical Writer

Overview: - Staff Technical Writer role at Kong, a fast-growing, well-funded company specializing in API management. - Responsible for delivering content that assists users in achieving their goals. - Part of a team that owns the full documentation stack and regularly tests product documentation. Key Responsibilities: - Write various types of technical content, including deployment guides, user guides, API references, tutorials, and best practices. - Collaborate with writers, engineers, product managers, UX designers, technical support staff, and community members. - Continuously improve documentation and personal skills. - Test and ensure the accuracy of the documentation. Requirements/Skills/Qualifications: - Empathy, curiosity, and willingness to try new things. - 6+ years of experience writing technical material for developers and/or enterprise admins. - Experience working asynchronously with globally distributed teams. - Candor and a desire to help improve the team and documentation. Compensation & Benefits: - Competitive and consistent pay ranges within the United States, varying by location, role, skill set, and experience. - Additional rewards, such as sales incentives, may be available depending on the role and applicable plan. - Benefits may vary by location. - Equal opportunity employer. About Kong: - Kong is the cloud native API platform with the most adopted API gateway globally. - Believes APIs are the nervous system of the cloud, connecting software and enabling faster market solutions. - Over 300 million downloads and trusted by both startups and Fortune 500 companies. - For more information, visit konghq.com or follow @thekonginc on Twitter.