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Digital Energy Specialist

March, 08

  • usaAscoli Piceno, IT
  • usaFull-time
  • usaCustomer Operations
  • usaRemote
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**Overview:** - Octopus Energy cerca di rendere l'energia rinnovabile accessibile a tutti. - L'azienda guida la rivoluzione energetica globale con tecnologia, energia pulita a prezzi convenienti e servizio clienti eccezionale. - Richiede persone motivate che condividano i valori di Octopus Energy e siano interessati alla rivoluzione del mercato energetico italiano. **Key Responsibilities:** - Interagire con i clienti tramite email, chat e altre piattaforme di messaggistica per fornire supporto efficace e tempestivo. - Gestire ogni richiesta o problema con competenza e orientamento alla soluzione. - Garantire la qualità del servizio raccogliendo feedback e segnalando problematiche al team principale. - Mantenere l'eccellenza del servizio durante le fasce serali, nei weekend e nelle festività, lavorando in remoto. - Aiutare a portare la rivoluzione Octopus in Italia. **Requirements/Skills/Qualifications:** - Esperienza nella gestione del cliente, preferibilmente in ruoli simili o in ambiti digitali. - Ottima capacità di scrittura e comunicazione chiara. - Flessibilità negli orari di lavoro e capacità di organizzarsi autonomamente. - Orientamento al cliente e propensione al problem solving. - Comprendere l'importanza della sostenibilità e della rivoluzione verde. - Persone propositive, responsabili e che celebrano i propri successi. **Compensation & Benefits:** - Il testo non fornisce informazioni specifiche sulla compensazione e i benefici. **Personal Attributes:** - Persone che amano aiutare i clienti. - Persone con mentalità aperta. - Persone responsabili. - Persone che amano celebrare i propri successi.
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Octopus Energy Group

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