Senior Revops Analyst, GTM Systems

**Overview:** - Senior RevOps Analyst role at GTM Systems, part of the Revenue Operations team. - Focus on developing and supporting Go-To-Market systems for 1Password. - Remote opportunity within Canada and the US. **Key Responsibilities:** - Translate business needs into scalable configurations, including automations, workflows, and user roles. - Collaborate with internal teams and external experts to identify, configure, and deploy new business processes. - Customize and configure Salesforce, including creating custom objects and complex workflow rules. - Develop and contribute to data migration and system integration strategies. - Create custom reports and dashboards as required. - Support post-deployment activities, including knowledge transfer and process documentation. - Perform audits of Production/Sandbox environments. - Review, test, and plan Salesforce regular release and packaged app updates. - Communicate platform changes to end users and management. - Provide technical support for all Salesforce users. - Provide application support by analyzing defects and providing root cause analysis. - Troubleshoot and resolve functional and performance-related issues. **Requirements/Skills/Qualifications:** - 5+ years of experience in systems administration, business systems support, or Marketing/Sales/Customer Success operations. - 5+ years of Certified Salesforce administration experience at a high-growth SaaS company. - Proficiency in Salesforce functions, Marketing tools, Customer Success tools, and operational tools like Asana and Slack. - Experience working in an agile environment with sandbox architecture. - Strong sense of prioritization, collaboration, and urgency to deliver results. - Ability to handle ambiguity and drive towards simple solutions to complex problems. **Compensation & Benefits:** - USA-based roles: Annual base salary between $92,000 USD and $124,000 USD. - Canada-based roles: Annual base salary between $87,000 CAD and $117,000 CAD. - Immediate participation in 1Password’s benefits program (health, dental, RRSP, etc.). - Generous paid time off. - Company equity and retirement matching program. - Training budget, access to 1Password University, and learning sessions. - Free 1Password account for friends and family. - Paid volunteer days. - Employee-led DEIB programs and ERGs. - Peer-to-peer recognition through Bonusly. **Company Culture:** - Remote work is a core part of the company's culture. - Commitment to an inclusive, diverse, and equitable workplace. - Equal opportunity employer with no discrimination based on various personal attributes. - Accommodations available upon request. - Background check as part of the recruitment process. - Use of an automated employment decision tool with options for reasonable accommodation or appeal.