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Account Manager

April, 22

  • usaToronto / Remote (USA)
  • usaFull-Time
  • usaBusiness Development - Account Management (AMER)
  • usaRemote
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**Overview:** - The Adaptavist Group offers a global family of companies focused on teamwork, technology, and processes to enhance businesses. - Specializes in delivering enterprise software, tailored solutions, and quality services across trusted technology ecosystems. - Emphasizes a flexible, remote-first work environment with an unlimited holiday policy and support for remote work. **Key Responsibilities:** - As an Account Manager, develop yearly account plans, execute actions to support KPIs, and deliver customer KPI reporting. - Conduct business reviews for account retention and satisfaction, maintain advisor status, and act as the primary contact for account issues. - Maintain sales funnels, conduct needs discoveries, deliver value propositions, and collaborate with account influencers. **Requirements/Skills/Qualifications:** - Experience in a comparable account management role. - Skilled in building rapport, client trust, and developing long-term relationships. - Ability to work both independently and in a team-oriented environment. - Proactive, persuasive, and energetic personality. - Strong communication skills and knowledge of ecosystems like Atlassian, GitLab, and monday.com. - Experience within a fast-paced, fast-growth tech environment. **Compensation & Benefits:** - Unlimited holiday allowance and flexible working hours. - MacBooks provided to all employees. - Extended leave for various family and health-related reasons. - Family-friendly policies and a supportive, diverse work environment. (Note: Specific compensation figures were not provided in the original text.)
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