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Member of Client Experience, Sales Support

13 Nov, 2024

  • usaUnited States
  • usaFull-Time - Remote
  • usaClient Operations Team
  • usaRemote
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Overview: - Anchorage Digital is building the world's most advanced digital asset platform for institutions. - Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S. - Offers services through various offices globally. Key Responsibilities: - Enforce data health and accuracy in CRM tools. - Ensure sales pipeline integrity and timely launching of client-specific contracts. - Respond to Due Diligence Questionnaires (DDQs) inquiries. - Familiarize with new account opening requirements and coordinate necessary approvals. - Contribute as a stakeholder in project work and integration to the Bank’s core CRM & data systems. - Maintain comprehensive documentation for tracking tasks and processes. Requirements/Skills/Qualifications: - Proficiency with CRM systems (e.g., Salesforce). - Basic understanding of cryptocurrencies or strong curiosity to learn. - Understanding of client lifecycles within the financial services industry. - Collaborative & proactive in effecting change. - Basic understanding of Legal contracts and client structures/relationships. - Bonus points for interest in the soundtrack to Hamilton. Compensation & Benefits: - Not specified in the provided text. About Anchorage Digital: - A diverse team of over 300 members united in building the future of finance. - Committed to being a welcoming and inclusive workplace. - Equal Opportunity Employer. - Privacy rights are protected, with a focus on maintaining client trust. - Offers services through various subsidiaries globally.
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Anchorage Digital

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