Member of Client Operations, Custody

**Overview:** - Anchorage Digital is creating a leading digital asset platform for institutional participation in crypto. - Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S. - Offers services through various offices and partnerships globally. **Key Responsibilities:** - Support day-to-day operations for institutional clients in crypto custody, staking, trading, governance, and settlement. - Manage client transactions with risk awareness and ensure compliance with US AML requirements. - Develop and execute operational processes to meet client needs. - Collaborate with cross-functional teams to solve complex client requests. - Participate in on-call rotations for client support. **Requirements/Skills/Qualifications:** - 2-4 years of professional experience in financial services or digital asset industry. - Experience with institutional client operations in heavily regulated industries. - Familiarity with traditional financial services, products, and strategies. - Basic understanding of blockchain, crypto-economics, and security engineering. - Ability to adapt and learn quickly with evolving business strategies. - Proficiency in communication and collaboration tools (chat, text, telephone, email, video conference). - Experience with systems like Salesforce, JIRA, Looker. **Compensation & Benefits:** - Not specified in the provided text. **Organizational Knowledge:** - Understanding of Anchorage Digital's strategy for operational excellence. - Ability to engage with team members and communicate effectively. - Experience with various support and communication channels. - Contribution to team discussions for process improvement. - Clear and solution-oriented communication with internal counterparts. **Additional Notes:** - Anchorage Digital values diversity, inclusivity, and equal employment opportunity. - Privacy rights are protected, with a commitment to maintaining client trust. - The company is funded by leading institutions and has a strong valuation. - The role may benefit from familiarity with TRM, CipherTrace, or Jira. - The job description includes a personal note about the candidate's interest in the soundtrack to Hamilton.