Product Operations Manager

**Overview:** - CertifyOS is building infrastructure for provider data products in healthcare. - Platform automates licensing, enrollment, credentialing, and network monitoring. - Over 25+ years of combined experience in provider data systems. - Founded on trust, transparency, and accountability. - Seeks purpose-driven individuals to join in redefining healthcare data infrastructure. **Key Responsibilities:** - Establish cross-functional frameworks for product management. - Develop and manage the product operating model. - Collaborate with product leaders on product health metrics. - Define processes for integrating product metrics into user stories. - Lead customer and market research initiatives. - Act as a liaison between product, marketing, growth, and customer success teams. - Identify and implement tools for efficient product development workflows. **Requirements/Skills/Qualifications:** - 7+ years of experience in product operations or related roles. - Strong background in data analysis, process optimization, and cross-functional collaboration. - Exceptional project management skills with experience in managing complex programs. - Experience in developing and scaling processes, frameworks, and tools. - Passion for solving complex problems and evidence-based storytelling. - Strong interpersonal skills and perseverance for organizational change. - Equal opportunity employer, celebrates diversity. **Compensation & Benefits:** - Founding Product Ops Role with potential for growth. - Team collaboration with SVP of Product and supportive teams. - Leadership exposure with interaction with key departments. - Growth opportunities for continuous learning and skill development. - Equity in a rapidly growing company. (Note: Specific compensation details were not provided in the original text and thus are not included in the summary.)