Technical Trainer

**Overview:** - Granicus is a GovTech company focused on building, implementing, and maintaining technology to connect governments and citizens. - Serves 5,500 government agencies and over 300 million subscribers. - Offers cloud-based solutions for various government services. - Based in Costa Rica, remote position, no relocation benefits. **Key Responsibilities:** - Deliver engaging training sessions for public sector clients on GovTech solutions. - Tailor content to client needs and industry best practices. - Manage training schedules and ensure a smooth learning experience. - Advocate for best practices and provide post-training support. - Collaborate with project and implementation teams. - Continuously evaluate and improve training effectiveness. **Requirements/Skills/Qualifications:** - Exceptional presentation and facilitation skills. - Passion for client success and GovTech solutions. - Ability to adapt training to different audiences. - Experience with LMS, online training tools, and virtual facilitation. - Familiarity with responsive web design, accessibility, CMS, analytics, and social media. - Bachelor’s degree or equivalent in education, training, or related field (not mandatory). - Security and privacy awareness. **Compensation & Benefits:** - Not specified in the provided text. **Culture:** - Remote-first, globally distributed workforce. - Transparent, inclusive, and safe work environment. - Employee Resource Groups, Microsoft Teams communities, and special guest sessions. **Impact:** - Serves dynamic organizations globally with digital solutions. - Committed to equal employment opportunities. - Success stories available on the company's impact page.