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Customer Value Director

January, 28

  • usaNetherlands
  • usaMid-Senior Level
  • usaCustomer Value
  • usaRemote
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Overview: - Coupa offers a platform for businesses to improve margins through AI and spend management. - The platform is powered by trillions of dollars of spend data across a global network. - The role focuses on enhancing customer value from Coupa investments. Key Responsibilities: - Develop and refine Customer Value Plans and Success Metrics. - Identify opportunities for value creation. - Conduct customer check-ins and lead reviews with stakeholders. - Develop customer value roadmaps and manage renewals. - Support internal resources and drive marketing campaigns. Requirements/Skills/Qualifications: - Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing, and Category Management, or Accounts Payable. - Must have experience with Software as a Service. - Strong customer/client management background. - Strong communication and presentation skills. - Strong organizational skills, analytical thinking, and problem-solving abilities. Compensation & Benefits: - Not specified in the provided text. Diversity & Inclusion: - Coupa is an equal-opportunity workplace and affirmative-action employer. - All qualified applicants will receive consideration for employment regardless of various protected statuses. Privacy Notice: - Applicants acknowledge Coupa’s Privacy Policy upon application submission. - Personal data is collected for recruitment and placement activities. - Detailed information about application processing and retention is available in the Privacy Policy.
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Coupa Software, Inc.

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