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Salesforce Administrator

April, 22

  • usaVentura, CA
  • usaFull Time
  • usaRevenue Operations
  • usaRemote
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Overview: - Salesforce Administrator role focused on maintaining and optimizing Salesforce environment for various company departments. - Key member of Growth Operations team, directly impacting end users. - Opportunity to shape primary support structures for external-facing roles. Key Responsibilities: - Configure and customize Salesforce for business needs, including fields, layouts, reports, and dashboards. - Implement automation for administrative tasks to enhance customer and driver interaction. - Support daily Salesforce administration tasks, troubleshoot issues, and provide end-user support. - Collaborate with cross-functional teams to develop solutions for Growth and Operations. - Maintain documentation of Salesforce processes, workflows, and best practices. - Conduct regular system audits for data integrity and consistency. - Assist with integrations, data imports/exports, and explore AI-enabled systems. - Stay updated with Salesforce updates, features, and best practices. - Develop and conduct training and enablement programs. Requirements/Skills/Qualifications: - Understanding of Salesforce CRM and certification or desire to obtain Salesforce Administrator certification. - Experience with Salesforce Lightning, workflows, process automation tools. - Familiarity with integrating third-party systems and apps. - Adaptability, quick learning, excellent written communication skills. - Critical thinking, problem-solving, cross-functional collaboration skills. - Basic project management skills. - Advanced Salesforce Administration certifications, experience in training and enablement, familiarity with technical documentation standards. - Understanding of SaaS, logistics, and related industries. Compensation & Benefits: - Competitive salary. - Health, dental, vision, 401K benefits. - Equity compensation grant. - Remote work environment with flexible schedule. - Company culture emphasizing work-life balance and personal development.
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