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Service Agent Transport Coordination (m/f/x)

March, 08

  • usaMunich, Germany / Remote
  • usaFull Time
  • usaOperations
  • usaRemote
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Overview: - FINNs Autoabo position offers a flexible alternative to traditional car ownership, with CO2 emissions compensated. - The role is part of a startup aiming to become a leading provider of auto-leases in Germany, collaborating directly with car manufacturers and global investors. Key Responsibilities: - Ensure timely and quality delivery of vehicles, and smooth return process at the end of the auto-lease. - Manage external logistics partners and facilitate communication between internal teams and partners. - Continuously improve customer experience based on feedback and own ideas. - Master daily operational challenges and make data-driven decisions. - Handle a variety of tasks, from interacting with drivers to administrative duties like cost comparisons and quality checks. Requirements/Skills/Qualifications: - Completed vocational training or higher education. - Experience in a service-oriented environment, preferably in a dynamic setting like a startup. - Proficiency with modern tools and data analysis. - Enjoy close communication and problem-solving with external partners and internal teams. - Organizational skills and the ability to maintain focus in dynamic situations. - Fluent in German and good English language skills. Compensation & Benefits: - Annual salary range: €30,000 - €40,000 - Virtual work option with the possibility to work from home. - 1.500€ annual budget for further training. - Access to a modern office in Munich with team events. - Discounted EGYM Wellpass membership for fitness center access across Germany. - Auto-lease discount for personal use.
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