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Deployment Engineer - North Carolina

February, 26

  • usaCharlotte, NC
  • usaFull-time
  • usaDeployment
  • usaRemote
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Overview: - Remote, intermediate-level position at Mashgin, a series B startup specializing in AI-powered point-of-sale technology. - Responsible for deploying and installing technology and hardware, handling customer support, and ensuring project timelines. Key Responsibilities: - Traveling nationwide to launch new locations and assist customers. - Diagnosing and troubleshooting issues remotely and in the field. - Responding to customer escalations and inquiries, seeking partners when necessary. - Maintaining expert knowledge of deployment systems and software. - Installing kiosks and preparing for deployments. - Fielding customer service and support requests via various communication methods. Requirements/Skills/Qualifications: - Bachelor’s Degree or equivalent experience. - Ability and desire to travel frequently. - Self-starter with resourcefulness and problem-solving skills. - Strong communication skills. - Ability to lift 50 pounds or more. - Preferred: IT or tech repair experience, strong technical ability. Compensation & Benefits: - Competitive salary in a rapidly scaling company. - Health, dental, and vision insurance for you and dependents. - 401k plan. - Flexible PTO policy. - Pet insurance for pets. - Voluntary life insurance plan. - Equal opportunity employer.
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