Support Engineer II (Curation Platform)

**Overview:** - OpenX is a company focused on maximizing the economic potential of digital media companies through digital advertising markets and technologies. - Seeking a Support Engineer for their Customer Success Engineering team. - The role involves technical support for agency and brand partners, ensuring seamless integration and optimization of supply access. **Key Responsibilities:** - Serve as a technical liaison between agency/brand buyers and SSP. - Troubleshoot technical integration issues and manage project coordination. - Collaborate with internal teams on feature requests and optimizations. - Analyze log-level data for performance issues. - Monitor partner integrations for compliance with industry standards. - Stay updated on industry trends and programmatic technologies. **Requirements/Skills/Qualifications:** - 3-5 years of experience in support engineering, solutions engineering, or technical account management within ad tech. - Strong understanding of SSPs, DSPs, PMPs, OpenRTB, and programmatic trading mechanics. - Experience with agencies, brands, or demand-side platforms. - Proficiency in ad tech tools like Postman, Bigquery, SQL, Python. - Strong project management and communication skills. - Detail-oriented and proactive in problem-solving. **Compensation & Benefits:** - Salary range: $85,000 - $105,000 per year. - Benefits include medical, dental, vision, 401k, equity, and more. - Compensation is determined by relevant work experience, skills, and certifications. - OpenX values fair and equitable compensation practices. **OpenX Values and Traits:** - One team, customer-centric, ownership-driven, open book, and fast-evolving culture. - Traits include humility, being driven, and smartness. - Commitment to equal employment opportunities and non-discrimination. - Applicants can review the privacy policy at https://www.openx.com/privacy-center/applicant-privacy-policy/.