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Senior Account Manager

April, 23

  • usaSingapore
  • usaFull Time
  • usaSales
  • usaRemote
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Overview: - Senior Account Executive position at Everbridge, Singapore - Focus on cultivating customer relationships and managing expectations - Identify and close growth opportunities for additional products or services Key Responsibilities: - Proactively work with the Renewals Manager and team for successful customer renewals - Expand customer utilization of products and services through professional services - Review customer usage and service case activity to prevent service escalations - Act as an escalation point for Technical Support team - Schedule regular account reviews with customers - Share best practices and maximize value of products and services - Maintain subject matter expertise in Everbridge products - Represent understanding of customers' businesses - Consistently use CRM (Salesforce.com) - Meet or exceed renewal and growth sales objectives - Identify and sell to multiple buyers within an organization Requirements/Skills/Qualifications: - Bachelor's Degree in Business, Economics, Finance, or equivalent experience - 5+ years of sales experience with SaaS or hosted software to commercial accounts - 8+ years of selling into larger commercial accounts - Proven experience in growing revenue within existing accounts - Background or training in a consultative/Solution Sales process - Verifiable history of meeting and exceeding sales quotas Compensation & Benefits: - Not specified in the provided text.
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