Trial Experience Specialist - Sales - Spanish Language Expertise

Overview: - HighLevel is a cloud-based marketing and sales platform serving over 2 million businesses globally. - The platform empowers users to streamline operations, drive growth, and achieve goals. - HighLevel operates in a global, remote-first environment with a focus on creativity, collaboration, and impact. Key Responsibilities: - Identify, engage, and nurture new customer relationships. - Align solutions to customer goals, needs, and objectives. - Develop strong rapport with a pipeline of new business customers through inbound customer engagement. - Articulate and showcase the HighLevel platform's value proposition. - Conduct consultative trial engagement efforts for HighLevel’s sales process. - Collaborate with customers and cross-functional teams to identify compelling solutions. - Provide technical support to customers during the trial period. - Exercise judgment in developing methods and techniques to obtain desired results. - Maintain regular contact with customers, management, and peers. - Translate technical ideas for non-technical audiences. - Demonstrate critical thinking, communication, and creative problem-solving skills. - Learn new complex software platforms quickly. Requirements/Skills/Qualifications: - Bachelor’s Degree or equivalent with SaaS experience. - 0-2 years of previous customer service experience or a relevant role, preferably in Sales Development or Technical Sales. - Strong technical aptitude and experience with technical documentation and presentation skills. - Working knowledge of CRM, Marketing Automation tools, Social Media Management, Website/Funnel Building, and SEO. - Experience with Google Suite, Zoom, Slack, Facebook, Instagram, LinkedIn, and other social media. - Strong time management, organizational, and interpersonal communication skills. - Self-motivated, positive attitude, and ability to continuously develop and adapt. - Highly organized to manage and prioritize multiple responsibilities. - Demonstrated critical thinking, communication, and creative problem-solving skills. Compensation & Benefits: - The job description does not provide specific details on compensation and benefits. EEO Statement: - The company is an Equal Opportunity Employer and invites voluntary demographic information for compliance purposes. Refusal to provide this information will not affect the application status.