Senior Customer Support Specialists at HighLevel, Dallas, Texas, provide advanced support for technical product issues, manage escalated tickets, and collaborate with CSRs. Requirements: BA/BS in Computer Science, 2-3 years of technical support experience, strong communication, and problem-solving skills. HighLevel values diversity and offers reasonable accommodations. Apply now.
United States
EE Full-Time
Support
Remote
Senior Customer Support Specialists at HighLevel, Dallas, Texas, provide advanced support for technical product issues, manage escalated tickets, and collaborate with CSRs. Requirements: BA/BS in Computer Science, 2-3 years of technical support experience, strong communication, and problem-solving skills. HighLevel values diversity and offers reasonable accommodations. Apply now.
United States
EE Full-Time
Support
Remote
Senior Customer Support Specialist at HighLevel, a global cloud-based marketing platform. Requires BA/BS in Computer Science, 1-3 years of technical support experience, excellent communication, problem-solving, and analytical skills. Responsibilities include handling escalated tickets, conducting follow-ups, and submitting knowledge content. Fluent in English, with a focus on customer satisfaction and continuous process improvement. Diversity and inclusive hiring practices. Apply now.
Delhi / United States / Philippines
EE Full-Time
Support
Remote
Senior Customer Support Specialist at HighLevel, a cloud-based marketing platform with 1000+ employees. Requires BA/BS in Computer Science, 1+ year experience with GoHighLevel Product, excellent communication skills, and ability to handle escalated tickets, inbound/outbound calls, and technical support. Must have a reliable internet connection and own a laptop with a webcam. Committed to diversity and inclusive hiring practices.
Philippines
EOR Philippines
Support
Remote
Project Manager, Customer Support at HighLevel: Lead strategic projects, manage resources, ensure quality, and deliver on time. Requirements: Bachelor's degree, 5+ years of project management experience, proficiency in Agile, Waterfall, Scrum, and project management software. HighLevel values diversity and inclusive hiring practices.
United States
EE Full-Time
Support
Remote
Project Manager, Customer Support at HighLevel: Lead strategic projects, manage resources, ensure quality, and deliver on time. Requirements: Bachelor's degree, 5+ years of project management experience, proficiency in Agile, Waterfall, Scrum, and project management software. HighLevel values diversity and inclusive hiring practices.
Delhi
EE Full-Time
Support
Remote
Manager of Customer Support at HighLevel: Oversee a customer-focused team, manage resources, ensure service quality, and drive strategic customer service improvements. Requires 4+ years in management, SaaS experience, and strong communication skills. Fluent in English, proficient in data analysis, and passionate about fostering diversity and inclusion.
Delhi
EE Full-Time
Support
Remote
Customer Support Representative at HighLevel, a global cloud-based marketing platform, troubleshoots technical issues, maintains customer relationships, and contributes to product enhancements. Requires 2+ years of B2B SaaS support experience, strong analytical skills, and fluency in English. Must possess self-control, teamwork, and excellent communication. Essential: laptop, high-speed internet, and ability to work remotely. HighLevel values diversity and inclusive hiring practices.
Philippines
EOR Philippines
Support
Remote
Customer Support Representative at HighLevel, a global cloud-based marketing platform. Requires 2+ years of technical support experience, strong analytical skills, and excellent communication. Responsibilities include troubleshooting software issues, maintaining customer relationships, and contributing to knowledge base articles. Fluent in English, with experience in ticketing systems and diverse customer base support. HighLevel values diversity and inclusive hiring practices.
Delhi
EE Full-Time
Support
Remote
Job Role: Customer Engagement Specialist at HighLevel, a $60M SaaS company. Key duties include greeting customers, routing calls, managing Zoom interactions, and providing feedback for customer experience improvement. Essential qualifications: High school diploma, prior receptionist/scheduler experience, proficiency in online calendars, strong communication skills, and ability to work remotely. Requires fluency in English, knowledge of HighLevel products, and flexible work schedule.
Delhi
EE Full-Time
Support
Remote
Manager of Affiliates at HighLevel, Dallas, Texas. Oversee affiliate program, manage team, analyze metrics, and lead marketing strategies. Requires SaaS experience, digital marketing background, strong leadership, and technical aptitude. Commitment to diversity and inclusive practices. EEO compliant, reasonable accommodations for disabilities. Apply now.
United States
EE Full-Time
Affiliates
Remote
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