Manager of Customer Support at HighLevel: Lead a global, remote-first team of over 1,500 members, managing customer-centric operations. Recruit, schedule, and coach employees; enforce policies; resolve issues; analyze data for process improvements. Requires fluency in English/Spanish, experience in managing high-volume support teams, SaaS software expertise, and strong project management skills. Committed to diversity and inclusive hiring practices.
Mexico
EOR Mexico
Support
Remote
Senior Managerial Role at HighLevel: Lead a customer support team, drive KPIs, foster growth, and implement process improvements. Requires BA/BS, 5+ years in SaaS/product-led growth, staffing, coaching, and data-driven resource planning. Strong people management, collaboration, and technical skills preferred. EEO compliant, remote/global opportunity.
United States
EE Full-Time
Support
Remote
Customer Support Representative at HighLevel, a global cloud-based marketing platform, troubleshoots technical issues, supports software solutions, and enhances customer relationships. Requires 2+ years of technical support experience, strong analytical skills, and fluency in English. Must have a laptop, webcam, and high-speed internet. Equal Opportunity Employer. Apply now.
Mexico
EOR Mexico
Support
Remote
Job Role: Customer Engagement Specialist at HighLevel, a global SaaS platform. Key responsibilities include engaging new customers, aligning solutions to goals, and maximizing trial conversions. Essential qualifications: Bachelor's degree, 0-2 years of customer service/Sales Development, technical aptitude, knowledge of SaaS tools, CRM platforms, and communication systems. Required skills: strong communication, time management, critical thinking, and adaptability. EEO Statement: Equal Opportunity Employer. Apply for this remote, VP1 role.
Dallas
EE Full-Time
Trial Experience
Remote
Lead Trial Experience Specialists, manage sales inquiries, conduct training, monitor performance, recommend process improvements, resolve customer requests, and foster teamwork. Require: Bachelor's degree, SaaS sales experience, strong communication, leadership, technical aptitude, CRM knowledge, and diversity commitment.
Dallas
EE Full-Time
Trial Experience
Remote
Seeking a strategic, sales-minded professional with a Bachelor's degree, 2-4 years of SaaS/Digital Marketing, and experience in affiliate management for HighLevel's growth. Responsibilities include developing recruitment strategies, managing affiliate programs, and attending events. Required skills: SaaS expertise, CRM knowledge, and proficiency in Google Suite, Zoom, and social media. Equal Opportunity Employer. Apply.
United States
EE Full-Time
Affiliates
Remote
Account Management Operations Analyst, Remote, US. Aligns with Director of Account Management to optimize automations, integrations, and tools for AM operations. Analyzes data for operational improvements and strategic decision-making. Experienced in project management, CRM, automation platforms, data analysis, and cross-functional collaboration. Requires Bachelor's degree, 3-5 years in operational/project management, proficiency in ClickUp, Zapier, Pendo, Tableau, Excel/Google Sheets, and excellent communication skills. HighLevel values diversity and inclusive hiring practices.
United States
EE Full-Time
Account Management
Remote
Sr. Project Manager, Revenue Operations - Remote, USA. Lead complex systems and BI projects, align with business goals, manage cross-functional teams, and ensure timely delivery. Requires 8-10 years of project management experience, SaaS expertise, PMP certification, and strong communication skills. Mon-Fri, 8am-5pm CST, with potential for after-hours work. HighLevel values diversity and inclusive hiring.
United States
EE Full-Time
Revenue Operations
Remote
Senior Director, Revenue Operations - India-Remote. Lead a new RevOps team, implement forecasting and sales metrics, optimize processes, and support VP of Revenue and Marketing. Requires 12+ years in SaaS revenue operations, strong analytical skills, and experience in team management. Equal Opportunity Employer. Apply.
Delhi
Employee India
Revenue Operations
Remote
Director, Strategic Finance - Remote US. Seeking experienced leader to build strategic finance, implement AI analytics, and drive growth. Requires 10+ years in finance, strong communication, and AI process improvement. Reporting to Head of Finance. Key roles: strategic planning, decision support, corporate development, board presentations, KPI tracking, team building, and AI-enabled process improvement. EEO Statement: HighLevel values diversity and inclusive hiring. #LI-Remote #LI-SM1.
United States
EE Full-Time
Finance & Accounting
Remote
HighLevel seeks an experienced software engineer for backend services, API management, and infrastructure scaling. Key skills include full stack engineering with Node.js, JavaScript frameworks, database management, and GCP technologies. The role involves collaborating with a team, writing clean code, and maintaining core product software. HighLevel values diversity and offers remote work. Apply for this remote, MS1 position.
Delhi
Employee India
Dev-SaaS
Remote
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