Operations Manager - AI

**Overview:** - AHEAD develops digital business platforms through cloud infrastructure, automation, analytics, and software delivery. - Focuses on digital transformation and creating a culture of belonging and diversity. - Committed to equal opportunity employment and non-discrimination. **Key Responsibilities:** - Align resource management with organizational goals for business success. - Consult on internal processes and identify service improvements. - Collaborate with teams for process updates and automation opportunities. - Lead Resource Coordinators with a consultative approach. - Develop strategic plans for resource utilization and capacity. - Monitor workload capacity and support staffing request fulfillment. - Drive AI technology use cases and resource recommendation functions. - Continuously improve resource management processes and tools. - Outline strategic growth plans for resource management in line with company expansion. **Requirements/Skills/Qualifications:** - Deep understanding of data, automation, and AI applications. - Experience in resource management transformation and scaling practices. - Strong leadership, collaboration, and consulting skills. - Ability to manage and develop a team of Resource Coordinators. - Experience with AI technology in resource management. - Knowledge of emerging AI technologies and their potential implementation. - Strategic planning and process optimization skills. - Experience with cross-department training and development. - Excellent communication and problem-solving abilities. **Compensation & Benefits:** - Salary range: $110,000 - $150,000 annually. - USA Employment Benefits: - Medical, Dental, and Vision Insurance - 401(k) plan - Paid company holidays - Paid time off - Paid parental and caregiver leave - Additional benefits available on AHEAD's benefits page. - On-Target Earnings (OTE) may vary based on experience, qualifications, and location.