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Senior Account Manager

March, 23

  • usaRemote (Work From Home) US
  • usaFull Time
  • usaClient Services
  • usaRemote
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Overview: - Seeking a Senior Account Manager for client relationship development, revenue growth, and exceptional customer experience. Key Responsibilities: - Manage and enhance client relationships through regular engagement. - Secure account renewals, upsells, and rate changes by understanding and addressing client needs. - Define client goals, ensure successful onboarding, measure account health, and drive product adoption. - Collaborate across teams to improve customer satisfaction. - Utilize analytical problem-solving skills to identify and address client needs. - Proficient in spreadsheet, presentation, and data analysis tools. - Expertise in sales prospecting, marketing, and account management. - Deep understanding of Lightcast products and services. - Manage multiple priorities in a results-driven environment. - Commitment to continuous learning and collaboration for client success. Requirements/Skills/Qualifications: - 6+ years of experience in account management, sales, or customer success. - Strong communication and presentation skills. - Excellent customer service, negotiation, and relationship-building abilities. - Analytical problem-solving skills. - Proficiency in spreadsheet, presentation, and data analysis tools. - Sales prospecting, marketing, and account management expertise. - Understanding of Lightcast products and services. - Strong organizational skills. - Commitment to diversity, equity, and inclusion. Compensation & Benefits: - Not specified in the provided text. Company Overview: - Lightcast is a global leader in labor market insights. - Headquarters in Moscow, with offices in the UK, Europe, and India. - Works with partners across six continents to drive economic prosperity and mobility. - Committed to equal employment opportunity and diversity, equity, and inclusion.
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