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Service Operations Representative (East Coast)

March, 30

  • usaFlorida
  • usaFull Time
  • usaLive Operations
  • usaRemote
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Overview: - Seeking a Service Operations Representative for Core Operations team. - Role involves facilitating deliveries and providing customer support. - Position is work-from-home with 40 hours per week and occasional holidays. Key Responsibilities: - Facilitate deliveries from booking to successful drop-off. - Provide support for customers and drivers via chat and phone. - Communicate with pickup and drop-off contacts. - Offer operational feedback and identify logistics pain points. Requirements/Skills/Qualifications: - Positive attitude, eagerness to learn, and fun personality. - Excellent written and verbal communication skills. - Top-notch customer service skills. - Proficient in G-Suite (Google Docs, Google Sheets). - Spanish fluency (preferred). Compensation & Benefits: - Competitive salary. - Benefits including health, dental, vision, 401K, and equity compensation grant. - Focus on work-life balance and personal development. About the Company: - Curri is a start-up solving inefficiency in the construction industry. - Offers on-demand, last-mile logistics nationwide. - Founded in 2018, part of YC S19 Batch. - Over 100 employees, majority remote-based. - Office located in Ventura, CA. - Mission: Efficient construction sites for global benefit. - Visit curri.com for more information.
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