Clinical Governance Manager

Overview: - Everbridge offers a remote, permanent position for a Clinical Governance Manager within their International Assistance Centre. - The role involves providing 24/7 medical support, adhering to international medical and regulatory standards. - Responsibilities include clinical governance, quality assurance, patient safety, and continuous improvement initiatives. Key Responsibilities: - Perform first-line medical assessments, triage, and telemedicine support. - Conduct pre-deployment screenings and repatriation planning. - Review medical records and treatment plans for high-quality care. - Manage complex medical cases, including emergency response coordination. - Collaborate with global healthcare providers for continuity of care. - Document patient interactions and escalate cases as needed. - Provide mentorship and support to junior clinicians. - Work with medical coordinators and operations teams to optimize patient outcomes. - Liaise with insurance providers and corporate clients for medical interventions. - Support the Deputy Chief Medical Officer in Clinical Governance activities. - Participate in clinical audits and patient safety reviews. - Maintain compliance with data protection and risk management policies. - Contribute to the development of SOPs, clinical policies, and risk management protocols. Requirements/Skills/Qualifications: - Nurse, paramedic, or other patient-facing degree from a recognized institution. - Professional Registration with relevant medical authority. - Experience in emergency medicine, occupational health, aerospace, travel medicine, or military medicine preferred. - Proficiency in telemedicine/telehealth platforms and EHR systems. - Strong understanding of clinical governance, risk management, and quality assurance principles. - Ability to work effectively in high-pressure environments. - Excellent communication skills and ability to engage with multidisciplinary teams. - Fluency in English, with additional languages being an advantage. Compensation & Benefits: - Competitive salary and benefits package. - Opportunities for career progression and professional development. - Exposure to cutting-edge telemedicine and emergency assistance protocols. - A collaborative and supportive team environment. (Note: Specific compensation and benefits details were not provided in the job description and thus are not included in the summary.)