Trial Experience Specialist - Sales

Overview: - HighLevel is a cloud-based, all-in-one white-label marketing and sales platform. - Empowers marketing agencies, entrepreneurs, and businesses to enhance digital presence and drive growth. - Company culture emphasizes creativity, collaboration, and work-life balance. - Serves over 60K agencies, entrepreneurs, and 450K businesses globally. Key Responsibilities: - Identify, engage, and nurture new customer relationships. - Align solutions to customer goals, needs, and objectives. - Develop rapport and drive trial conversion through inbound customer engagement. - Articulate and showcase the HighLevel platform's value proposition. - Conduct consultative trial engagement efforts via Zoom and other communication channels. - Collaborate with customers and cross-functional teams to identify compelling solutions. - Provide technical support during trial periods. - Other duties may be assigned as per business needs. Requirements/Skills/Qualifications: - Bachelor’s Degree or equivalent SaaS experience. - 0-2 years of customer service experience, preferably in Sales Development or Technical Sales. - Strong technical aptitude and experience with technical documentation and presentation skills. - Working knowledge of CRM, Marketing Automation tools, Social Media Management, SEO, and various communication systems. - Strong time management, organizational, and interpersonal communication skills. - Ability to learn new complex software platforms quickly. - Self-motivated, positive attitude, and ability to continuously develop and adapt. - Highly organized to manage multiple responsibilities. Compensation & Benefits: - Not specified in the provided text. EEO Statement: - HighLevel values diversity and inclusive hiring practices. - Committed to creating an environment where individuals from all backgrounds can thrive. - Reasonable accommodations may be made for individuals with disabilities.